E-commerce Consultancy

We not only help develop your website, we also help with your business!

Having had the opportunity to watch rapidly growing merchant businesses from the inside, we have learnt the tricks of the trade. Which payment methods convert better internationally, your ideal market entry approach to Europe, which base e-commerce features you should be using and much more! Magento has a lot of features that are hidden away from view, and we bring these to the forefront of your store.

Every e-commerce merchant business needs to conform to what we like to call ‘The base curry sauce of e-commerce’. This is a level, where your online business is operating at its peak efficiency outside of your industry-specific innovations. 

We can help with ERP systems, moving your warehouse, technical problems, finance system integration. You can leave the technical side of your business to us while being personally involved with all the decisions that take place. We are here to help you grow your business, and will do everything in our power to ensure that happens.

We have even played our hand at the b2b side, and know the importance automation has here. If you’re still doing this manually in any way, we are here to help!

Consultancy
Support

Support

We know how important your business is, if you're not online, you're not transacting and losing sales. Magento is quirky, and that's why we offer a true, 24/7 support period, there will always be someone close by a computer to help out if your business is experiencing technical difficulties. Our experience in-house has taught us a lot about what issues crop up most frequently, and how to combat them in the most time effective manner possible. We know time is money, and you can be sure if your website goes down regardless of the time of day, Bighat will be on hand immediately to resolve the problem and get your website transacting again.

Every month we are trusted with hundreds of thousands of pounds of transactions, this is a huge responsibility and something we take on with complete professionalism and seriousness. You can ensure any work we produce is tested to the highest quality available, with Unit testing as standard, so any tweaks we do in the future, we can be sure it doesn't break existing functionality.

Development

Development

We specialise in the e-commerce platform Magento, easily the most powerful and versatile e-commerce platform on the market. Our combined experience of over a decade in development, allows us to complete any project with ease, be that the latest sales converting feature, perhaps you have a new design that you need implementing, an operational improvement between your warehouse and Magento or a new idea that you’ve had kicking around that needs implementing.

We are here to help you grow your business, our development is heavily influenced by years of being an in-house developer, so if we notice something that might improve the potential of your idea, we will be sure to mention it!

The difference between us and the next digital agency, is we’ve done it ‘in-house’, we know the trials and tribulations e-commerce merchants go through as they go from target to target, something most of our competitors witness only from the outside and are passed third-hand information or no information at all.

If you're looking for a team of experienced developers to push your business forwards, look no further than BigHat, this is what we do.

Web hosting

We have had the opportunity to create and run multiple businesses technology architectures, which has given us some really rather useful skills in Magento optimised web hosting. Our server stacks will provide you with nothing less than the top of the range performance, at a price our competitors can only dream of. Our servers use the latest Xeon Quad/Hex/Octo-core processors, Enterprise Solid State Drives and 128GB memory as standard.

Some customers prefer using these machines as a virtual cloud hypervisor, others prefer throwing maximum performance availability at all times. We use Bacula for our backups, which means we can do enterprise level backups up to the second for both your database and file systems ensuring data redundancy at all times.

Hosting
Pricing

Pricing

Ultimate Tier - Magento optimised VMSphere Hypervisor Virtual Cloud platform with Enterprise Redundancy for companies above £2 million.

This configuration allows your business to scale dynamically with a peak in demand. If you find your website is slowing down to a crawl during an email campaign or indeed a TV advertisement campaign. It is clear that you require the latest technology to be able to withstand the loads placed upon your website. We have developed our Ultimate Tier configuration to deal with this problem. It provides an enormous concurrent user support and can be easily scaled to include additional web application servers to increase your concurrency support.

2x redundant pair of

Intel Xeon W-2145 Octa-Core.
2x 480GB Enterprise SSD in RAID 1
128GB Memory

as Virtual Cloud Hypervisors split into the following configuration:

2 x web application servers with auto-scaling if required.
2 x database server (as master/slave).
1 x Redis server
1 x File server

Additional hardware:

1x Load Balancer
1x Dedicated Firewall

£2999.99 setup
£1200.00 per month

Tier 1 - Magento optimised web application server for companies above £2 million.

Intel Xeon W-2145 Octa-Core.
2x 480GB Enterprise SSD in RAID 1
128GB Memory

£999.00 setup
£350.00 per month

Tier 2 - Magento optimised web application server for companies turning £1 - 2 million.

Intel® Xeon® E3-1275 v5 Quad-Core
2x 480GB SSD in RAID 1
64GB Memory

£999.00 setup
£260.00 per month

Marketing

Marketing

As in-house developers, we've frequently had to implement marketing tools and have learnt what tools are the best on the market. From email remarketing, affiliate networks integration, abandoned basket campaigns, Google product feeds and more.

Design

We have partnered with one of the best digital agencies in Brighton for e-commerce design, ensuring that all design work is perfectly implemented with a skilled UI/UX engineer and graphic designer. Ensuring maximum conversion rate potential on any design work that takes place

Design