Support
We know how important your business is, if you're not online, you're not transacting and losing sales. Magento is quirky, and that's why we offer a true, 24/7 support period, there will always be someone close by a computer to help out if your business is experiencing technical difficulties. Our experience in-house has taught us a lot about what issues crop up most frequently, and how to combat them in the most time effective manner possible. We know time is money, and you can be sure if your website goes down regardless of the time of day, Bighat will be on hand immediately to resolve the problem and get your website transacting again.
Every month we are trusted with hundreds of thousands of pounds of transactions, this is a huge responsibility and something we take on with complete professionalism and seriousness. You can ensure any work we produce is tested to the highest quality available, with unit testing as standard, so any tweaks we do in the future, we can be sure it doesn't break existing functionality.